FAQ

Below are some of the most frequently asked questions we receive about our Bali villa management services.

GENERAL FAQs

What does Spacious Bali do?

Villa Management

Spacious Bali understands that every property is unique. We tailor our management services to meet the specific needs of each property, leveraging our experienced team to oversee all aspects of villa operations, including housekeeping, maintenance, security, and guest experience.

Villa Services

Our team takes care of everything, from guest communication, bookings and check-ins, to maintenance and repairs, making sure your property is running smoothly and efficiently. We will keep you informed and updated with the property status and will report to you regularly.

Villa Amplification

At Spacious Bali, we amplify your villa presence to maximise the potential return with targeted marketing strategies such as listing on rental websites, social media, and SEO. We enhance your online reputation by managing reviews and analysing property’s performance to optimise pricing and marketing strategies, ensuring your property is always in demand.

What does villa management involve?

Our villa management services throughout Bali are designed to take the hassle out of running a holiday rental. Our management team can take care of every aspect of your holiday rental and ensure your guests have a great stay.

If you already have your own staff, our basic villa management plan is ideal. With this plan, our specialist team will run the admin side of your villa rental. This includes:

Creating a listing on accommodation booking platforms, such as Airbnb, Booking.com, etc.
Optimising your listing to increase the number and value of bookings.
Syncing calendars across multiple platforms to prevent double bookings.
Communicating with guests at every stage of their stay (pre, during and post).
Dynamic pricing depending on demand and popularity, to ensure high nightly rates and occupancy.
Coordination of your villa staff for services such as cleaning, gardening and maintenance.
All booking and payment processing via preferred or recommended platforms.
Creation of a house manual and neighbourhood guide for guests.
Satisfied customers with regular 5-star reviews.

Our complete villa management plan has all of the above mentioned features, plus a number of additional benefits, including:

Staff for cleaning, maintenance, inspections and handyman services.
Guest airport transfers.
Personal on-site check in for guests.
Restocking of essential amenities in the villa.
Legal and tax consulting.

How much does villa management cost?

The cost of villa management in Bali is typically a percentage of the income from bookings, with average management fees ranging from 20-30%.

Spacious Bali offer very competitive villa management prices, with complete management from only 20% of the booking revenue plus villa operating expenses.

Our villa management services typically pay for themselves, as our experienced holiday rental team can enhance the number and value of bookings.

Why should I use a villa management service?

Our Bali villa management services have a number of benefits.

Firstly, we take the hassle out of running your villa, so you can sit back and enjoy the benefits of your investment.

Secondly, our team has years of experience in every aspect of managing villas in Bali. We can optimise your listing on platforms such as Airbnb to ensure you rank higher and receive more bookings.

Our costs will generally be covered by the increase in bookings, and you will also experience a higher return on your investment.

MANAGEMENT FAQs

What does the Spacious Bali villa management timeline process look like?

Initial meeting:
Discuss goals/expectations and gather information for customized plans.
Review of approximate expenses/profits:
Analyze financial performance, optimize profits and set goals.
Proposal:
Customized plans for your villa management, including services, costs and timelines.
Contract signing:
Formalize our partnership with clear terms and accountability
Photoshoot & staff hiring:
Capture property's features and hire staff for smooth operation.
Airbnb listing upload:
Create compelling online listings, set competitive pricing and attract renters.
First bookings:
Handle inquiries/bookings, coordinate check-ins & outs and ensure positive rental experience.
Monthly reports & profits paid to you:
Receive regular updates on rental performance and timely profits transfer.

What type of rental property do Spacious Bali manage?

At Spacious Bali, we specialise in managing a diverse range of rental properties, catering to a wide range of guests with varying needs and preferences. Our portfolio includes everything from simple vacation homes to ultra-luxury mansions and villa complexes.
Whether you are looking to rent out your villa on a short-term or long-term basis, we have the expertise to help you maximise your profits while ensuring that your property is always in demand.

How can I ensure that my villa receives a considerable level of attention and exposure?

Our dedicated team oversees all aspects of villa operations, including routine maintenance, repairs, and upgrades to ensure that your villa is always in top condition and ready to welcome guests.
We analyse performance data regularly to identify opportunities for growth and improvement, adjusting our strategies accordingly to maximise profits and increase bookings.
At Spacious Bali, we give all villas equal attention and present all available options to customers. We empower guests to choose the villa that speaks to them and deliver an exceptional guest experience every time.
As part of villa collections managed under Spacious Bali, there is always a huge opportunity to benefit from the overflow of customers from other villas.

Can I make decisions on my property?

The answer is simply, Yes! As the owner, you are in complete control of decision making with regards to Spacious Bali service standards. We will listen to your needs and preferences to ensure that your villa is managed to your exact specifications.

What advantages does partnering with Spacious Bali provide that I am unable to achieve on my own?

With a vast network of partners across the island and worldwide, Spacious Bali ensures that your villa is always in high demand and generating revenue.
Drawing on our extensive knowledge of the Bali tourism market, we use data-driven analysis to continuously improve your villa's occupancy rates and pricing strategy for optimal profitability.
Our team of villa inspectors are dedicated to maintaining the highest quality standards for your villa, ensuring that guests always enjoy a flawless stay.

How do I become a partner with Spacious Bali?

Simply hit the contact button here and our dedicated team will reach out to you.
As a partner, you will have access to our network of industry professionals and receive ongoing support and guidance to maximize your rental income and grow your business.

MAINTENANCE FAQs

Can Spacious Bali help me do maintenance on my property?

Absolutely yes! Our team of experienced maintenance workers have been in the business for 10+ years. So we make sure your property is carefully maintained.

How do I ensure that the amount charged for villa maintenance is fair and reasonable?

Should we be unable to contact you in an emergency situation, we will take immediate action to resolve the problem and provide you with an official receipt.
Your approval will be sought before any maintenance work is conducted on your property, and we will provide you with a range of choices in terms of materials and methods.
All expenses related to maintenance work will be accompanied by an official receipt for your records.

How do I make sure my property stay safe from damage by guests?

Owners are provided with a comprehensive insurance plan, covering them on various online platforms, simplifying the insurance claim process.
We make sure to explain the house rules to every guest during check-in, leaving no room for misunderstandings.
Our dedicated team is always on standby 24/7, ready to tackle any emergencies that may occur in the villa.

MARKETING FAQs

How do Spacious Bali market the villas?

We utilize various online platforms, including social media, to showcase your property's features and appeal to potential renters.
Our professional team creates a visually appealing and informative listing for your property, which includes a detailed description, high-quality photos, and virtual tours.
Our Airbnb accounts rank among the top in Bali. We also advertise your property on well-known vacation rental websites to reach a wider audience and increase visibility.
Our team uses data analysis to identify trends and adjust our marketing strategies accordingly to reach more potential renters.
We collaborate with travel agencies, event planners, and other industry partners to promote your property for corporate events, weddings, and other special occasions.
Our team maintains a strong reputation by responding to guest inquiries promptly and ensuring guests have a positive experience during their stay, which leads to positive reviews and recommendations for your property.

How do I know how many bookings have been done at my villa?

Owners have access to an online owner portal where they can view their villa's booking calendar and occupancy rates in real-time.
The portal also includes details of each booking, such as the guest's name, check-in and check-out dates, and booking status.
Owners receive notifications via email whenever a new booking is made or a change is made to an existing booking.
Our team provides owners with regular updates on their villa's performance, including occupancy rates and revenue generated.
We also conduct regular reviews of the villa's booking history and provide insights and recommendations to improve performance and revenue.

FINANCE FAQs

How will I perceive revenues for my property?

The received revenue is the net profit earned from your property's operations, which is calculated after deducting expenses, commission, and taxes.
Our team uses advanced property management software to keep track of all financial transactions related to your property.

The preferred mode of payment is entirely up to you, and you can choose to receive payments either through local bank transfer or international wire transfer.

How can I obtain the revenue generated from my villa's bookings?

Monthly villa financial statements with detailed breakdown of expenses, daily rates sold, and channels utilized will be sent to you as the owner.
The net profit from the monthly operations of the villa will be transferred to you as the owner using their preferred payment method.
We provide timely and accurate revenue disbursements to our partners, ensuring that you receive your earnings on time.

COMMUNICATION FAQs

How often will I receive updates from Spacious Bali about the status of my property?

As a Spacious Bali partner, you will receive regular updates about your villa to keep you informed and up-to-date with its status and operations.
Updates will be provided via email or phone, depending on your preferred mode of communication.

In addition to monthly updates, you will be notified immediately of any major issues involving your villa, giving you the opportunity to make important decisions and stay informed about the property's operations.

You will also have access to a dedicated consultant who can provide real-time updates about your villa and answer any questions or concerns you may have.

Who should I contact to know the status of my property?

You will be assigned a dedicated villa consultant who will serve as your main point of contact for any inquiries related to your property.
Your villa consultant is available to answer questions about the status of your property, as well as provide regular updates and inspection reports as per your request.

In the event of an emergency, such as a guest complaint or a major maintenance issue, you can contact your villa consultant for immediate assistance and support.

FAQ